Cancellation
If a cancellation is made prior to the Buyer taking possession of the animal, by the Buyer or the Seller, Buyer reserves the right to be placed on the Seller’s Wait List and any payments made by the Buyer may be applied toward the purchase price of another animal for up to one year from date of cancellation. If Buyer cancelled, Buyer will incur a non-refundable Flip Fee of $150 when another animal is chosen. Beyond one year, no refunds will be issued or applied to the purchase price of another animal. If a cancellation was made by the Seller, at any time, for any reason, Seller reserves the right to offer the Buyer another animal of equal value, even if no animal is immediately available, or refuse the sale of any animal and refund the Buyer in full if Seller feels the need to execute that right.
Non-refundable Fees:
- Wait List Fee $250
- Reservation Fee $1000
- Flip Fee $150
- Cancellation Fee 50% Purchase Price
Return
At any time during the Animal’s life, if Buyer is unable to keep the Animal for any reason, Seller will assist and pay for the Animal’s safe return. Animals returned within three days are eligible for a refund. Limitations apply.
Policy Effective January 1, 2020